The Compost Queen is fully committed to customer satisfaction. If you are not satisfied with your service or products in any way, please don’t hesitate to contact us.

Compost Queen is proud to offer a full refund within 14 days on all services and 30 days on products from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging. Compost or Actively Aerated Compost Teas (AACT) cannot be returned after use. 

All shipping is handled directly by Compost Queen with local delivery in Fort Collins via company vehicle. Shipping will occur within five business days of order date, and notification will be sent to customer via email. We do not currently ship items outside of Fort Collins, CO and do not work with services such as FedEx or UPS.